Servr is a fully automated, simple and customizable solution future proofing hotel systems and guest services by putting everything onto a single platform. From front desk to revenue management, every process is easier, faster and better connected using Servr’s unique GuestX platform.
We are looking for an experienced candidate to come on as a Technical Support Executive and to be with us in the long run, helping grow Servr from a start-up to the world’s leading Hospitality software company. At Servr, we are building a motivated and entrepreneurial team that is passionate about Servr values, technology, and the hospitality industry.
The ideal candidate will be responsible for all technical aspects on the development side. Ensuring that Integrations processes are seamlessly conducted and implemented while following the customer success timeline and working closely with the Head of IT of the respective property, our CTO, Customer Success Manager, and Technical Success Manager. Responsible for implementing improved processes or operational policies. Alongside, he/she will have to recommend changes to the products or services based on customer feedback and with the goal to improve our applications’ UX and UI.
The ideal candidate will be responsible for onboarding new hotels and nurturing hotels that are already signed with Servr. You will be required to work cross-functionally, efficiently and motivated to understand the hotel’s needs and act as their first point of contact for our partners in order to drive satisfaction and further opportunities for Servr.
We are also looking for a candidate who knows how to build and scale start-ups as well as someone who has wide experience in software development, as our target market is influenced by decision-makers within the hospitality industry.
What You’ll Do
You should apply and write to us at firstname.lastname@example.org if you possess:
What you get from Servr